Refund policy
We have a 30-day return policy, which means you have 30 days from the date you receive the item to request a return.
To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need a receipt or proof of purchase.
To begin your return, you can contact us at infor@blacklightglass.com If your return is accepted, we will send you a return label and instructions on how and where to send your package. Items that are sent back to us without first requesting a return will not be accepted. Returns due to the customer's own problems will require you to pay a $20 return shipping fee.
You can always contact us with any return questions at infor@blacklightglass.com
Damages and problems
Please inspect your order upon receipt and if the item is defective, damaged or received in error, please contact us immediately so that we can assess the problem and correct it.
Unfortunately, we do not accept returns on special offers or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return your item and once the return is accepted, make a separate purchase for the new item.
Refunds
Once we have received and inspected your return, we will notify you and let you know if the refund has been approved. If approved, you will automatically receive a refund in the form of your original payment. Please keep in mind that it will also take some time for your bank or credit card company to process and post the refund.
Contact.
Email:Infor@blacklightglass.com
Phone:+1 513-828-4566
Address:3701 Tennyson st. Denver, Co 80212, United States
To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need a receipt or proof of purchase.
To begin your return, you can contact us at infor@blacklightglass.com If your return is accepted, we will send you a return label and instructions on how and where to send your package. Items that are sent back to us without first requesting a return will not be accepted. Returns due to the customer's own problems will require you to pay a $20 return shipping fee.
You can always contact us with any return questions at infor@blacklightglass.com
Damages and problems
Please inspect your order upon receipt and if the item is defective, damaged or received in error, please contact us immediately so that we can assess the problem and correct it.
Unfortunately, we do not accept returns on special offers or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return your item and once the return is accepted, make a separate purchase for the new item.
Refunds
Once we have received and inspected your return, we will notify you and let you know if the refund has been approved. If approved, you will automatically receive a refund in the form of your original payment. Please keep in mind that it will also take some time for your bank or credit card company to process and post the refund.
Contact.
Email:Infor@blacklightglass.com
Phone:+1 513-828-4566
Address:3701 Tennyson st. Denver, Co 80212, United States